The Ultimate Guide to Competitive Analysis (+ Templates)

It's important to keep track of what your competitors are doing so you can identify trends, stay ahead of the game, and anticipate changes in the market. While you could just casually check out your competitors' websites and social media to see what they're doing, it's best to have an organized and repeatable approach. To help you with that, we've put together this guide to competitive analysis (including competitive analysis templates) you can use to conduct a competitive analysis that will help you pull the information you need to make data-driven decisions that will keep you on top of your industry.

Let's start with the basics to make sure we're all on the same page.


竞争一个指南nalysis + Competitive Analysis Templates to Get You Started:


什么是竞争分析?

A competitive analysis is the process of identifying your top competitors, their positioning, the products and services they offer, and their strengths and weaknesses. The goal of a competitive analysis is to provide you the information you need to make data-driven business decisions, from product offerings to marketing.


Why You Need a Competitive Analysis

A competitive analysis helps you learn more about your competitors so you can find ways to perform better than them. Of course, the benefits go deeper than that. Here are some of the benefits of conducting a competitive analysis:

  • 识别您的unique selling proposition.This is what sets you apart from your competitors and shows potential customers why they should choose you.
  • 了解更多有关工作和无效的信息。通过竞争性分析,您将能够找出对竞争对手以及他们失败的地方有效的方法。这将帮助您完善您的报价和marketing strategy.
  • 找出竞争对手的客户想要什么。Part of a competitive analysis is checking out competitor reviews. This lets you identify gaps in your competitors' offers so you can improve your own offer and capture more of your competitors' market share.
  • Establish a benchmark.A comprehensive competitive analysis gives you a benchmark against which you can track and measure your success and growth.

How to Conduct a Competitive Analysis

As you'll see from the competitive analysis templates and examples we include here, a competitive analysis can range from an overview to an incredibly detailed analysis. No matter how brief or detailed you want to be, your goal should be to create an easy-to-understand and easy-to-use document that covers the information and data that's going to be most valuable to your business. Here's how to conduct a competitive analysis, step by step.


Choose From Existing Competitive Analysis Templates for Easier Tracking

Before you start jotting down notes, you'll want to find a competitive analysis template that works for your business. There are several options, but here are some of our favorite competitive analysis templates you can use.

Competitive Analysis Template #1: Battle Card

在HubSpot的此竞争分析模板中,您将详细介绍有关竞争对手的信息,例如:

  • 竞争对手的名字
  • Basic facts: Location, number of employees, year founded, annual revenue, number of customers
  • Key products
  • Pricing model
  • Their unique selling proposition
  • Competitor media coverage
  • Competitor strengths and how your brand can beat them
  • Competitor weaknesses and case studies from your customers that will help you win sales

来源:blog.hubspot.com

竞争分析模板#2

In this competitive analysis template from Column Five, you'll track:

  • 竞争对手的名字
  • Their purpose, mission, vision, and values
  • 品牌的外观和感觉
  • Their value proposition or unique selling proposition
  • Tagline
  • Core products or services
  • The customers they serve
  • How they talk about their customers
  • How they acquire customers
  • Marketing, advertising, and sales channels they use
  • Revenue
  • 长处和短处
  • Similarities and differences

竞争分析模板#3

在Shopify的这个简单竞争分析模板中,您将使用电子表格跟踪:

  • The type of competitor (primary, secondary, tertiary)
  • Their positioning
  • 价格点
  • Target audience
  • Offer
  • Key competitive advantages
  • Sales channels
  • Marketing strategy
  • Support offering
  • Shipping
  • Number of products
  • Strengths, weaknesses, opportunities, and threats


Choose 7–10 Competitors

Once you've chosen a competitive analysis template, it's time to choose the competitors you're going to analyze. We recommend choosing seven–10 competitors so you have a broad range of businesses and data points. A really easy way to find your top competitors is through a simple Google search for the niche, product, or services you offer.

You might also use a consumer research platform to directly ask your ideal audience what brands come to mind when they think about your product or service, what brands they recognize (from a list you provide), brands they've bought your products and services from in the past, and more.


Analyze Their Product Offering

After you've put together your list of competitors it's time to learn more about them. This means diving into their unique selling proposition, the products they have to offer, their pricing, and theirbranding. You'll want to be honest about how your own branding, products, and pricing stack up as well as explore your competitors' business models. What you're looking for here is what it is that customers find appealing about your competitors.


确定竞争对手的市场份额

The next step is to take a closer look at your competitors' finances. For companies that are publicly held, this information is usually available on the company's website or in trading reports. You can also search for them on sites like Crunchbase, ZoomInfo, or Owler, among others.

To calculate a company's market share, divide the company's total revenue by the industry's total revenue over a fiscal period. You can then determine whether the company is growing its market share on par with or faster than competitors by comparing calculations over time.

To get a comprehensive overview of a company's market share, revenue, and value, you'll want to find and track:

  • Revenue/total sales
  • Funding received
  • Investments mad
  • Expansion plans
  • Current staff, vacancies, notable new hires
  • Store closures or redundancies

Calculate Their Market Reach

Market reach is how many customers your competitor has access to and includes both they can reach and those that can reach them. For online brands, you'll want to note their shipping capabilities (local only or international), the price of shipping, how long it takes, how returns are handled, and whether or not they offer free delivery. For brick-and-mortar stores, you'll want to track how many locations they have and where.


Find Out if They're Meeting Customer Expectations

Next, you're going to want to dig into reviews of your competitors to find out what they're doing right (and wrong) in the eyes of the most important people — customers. But don't just check out the reviews your competitors include on their own websites. Why would they want to highlight the bad ones? To get the full story, you'll want to check out Google reviews, Amazon reviews, Yelp reviews, or any review site that your competitor is likely to show up on.

In addition to checking out their reviews, you'll benefit greatly from checking on social media. There are several wonderful社交媒体听力工具that make it really easy to find out the sentiment towards your competitors' brands. Along with social listening, we recommend that you take the time to read some posts and comments from and about your competitors to get a full understanding of what customers love about the brand and what they wish were different.

You can also get into other types of market research likeNet Promoter Score (NPS). NPS is a market research metric that usually involves a single survey question, asking survey respondents to rate the likelihood that they'd recommend a brand, product, or service to a friend, family member, or colleague.


Research Your Competitor's Marketing Strategy

Now it's time to dig into what your competitor is doing surrounding marketing. There are several different marketing channels your competitors might be leveraging:

  • 拥有的媒体:email newsletters, blogs, podcasts, downloadable content, etc.
  • Paid social:ads on social media.
  • Organic social content:anything posted on social media that isn't paid for. Make a note of the社交媒体平台188滚球地址他们使用。
  • 付费搜索,显示和本地广告:请注意,竞争对手用Google Ads/PPC广告定位的关键字以及他们正在运行的横幅广告以及他们在第三方网站上显示的促销内容。
  • Organic SEO:where are they showing up in organic search results and for which keywords?
  • 会员营销,合作伙伴和赞助:他们运行吗从属营销计划or have a connection to other brands?
  • Print or broadcast media:are they running ads in magazines or newspapers or using radio or TV spots?
  • 活动营销:do they host or attend online or offline events?
  • Marketing collateral:do they use direct mail, brochures, or other collateral?
  • Out of home:do they advertise using billboards, buses, or other out-of-home channels?
  • Influencer marketing:do they utilizebrand ambassadorsor influencers for marketing?

The goal is to understand where your competitors are spending their marketing dollars so you can identify the channels that are over or under-utilized.


详细说明您的竞争对手的内容和社交媒体

除了了解竞争对手的营销策略外,您还需要更多地了解他们的内容和社交媒体。跟踪他们在每个社交媒体平台上都有多少关注者,并注意到engagementthey get (likes, comments, and shares) as well as how often they post.

密切关注其追随者喜欢并与大多数人互动的内容类型。请记住,这些是您的竞争对手,因此,他们的客户应该与您的目标市场几乎相同。如果他们看到特定平台或内容类型的良好结果,您将需要接管该平台并胜过它们。

You'll also want to check out the blog on their website as well as the other types of content they create. What's their blog posting schedule? Do they publish other content like infographics, whitepapers, eBooks, or guides? What lead magnets do they offer?

内容

Take a look at a sample of the content on your competitors' websites and evaluate them based on:

  • The accuracy of their content
  • 如果内容写得很好,为在线读者进行了格式,并在语法上正确
  • The type of content they're creating (advanced ideas or basics)
  • 他们在写作中使用的语气
  • Whether their content is freely available or gated
  • 谁在写内容
  • The quality of visuals they're using

社交媒体

对于每一个竞争对手,注意社交媒体platforms they're on and evaluate them based on:

  • 发布频率和一致性
  • 参与和病毒
  • The type of original content they're posting and its purpose (engagement, brand awareness, lead generation)
  • 他们与他人共享的内容类型(以及他们共享内容的内容)
  • If/how they interact with their followers

Promotion

How are your competitors promoting their marketing content? Pay attention to keywords used, keyword density, alt-text tags on images, and internal linking. You'll also want to note keyword opportunities, the backlinks they're getting (and which content is getting those backlinks).

订婚

To check engagement on your competitors' content you'll be looking at comments, likes, and shares. Pay particular attention to the types of content that tend to get more engagement and dig a little deeper to see whether that engagement is positive or negative.


Research Your Competitor's Tech Stack

We're going to shift our attention from your competitors' content and social media to the technology that they use. While it might not seem readily apparent, the tech your company uses can have an enormous impact on how your company performs. To find out what tech your competitors are using, you can use a tool like Built With (just enter the URL). You can also go full-on detective mode and explore job listings from your competitors to see which tools they want applicants to be familiar with.


Conduct a SWOT Analysis

The last piece of your competitive analysis is a SWOT analysis. SWOT stands for strengths, weaknesses, opportunities, and threats. It's an incredibly common and long-beloved way businesses have used to analyze both competitors and their own businesses. Here are the questions to ask for each section of the SWOT analysis:

Strengths

  • What are their assets?
  • What is their strongest asset?
  • How is their business different from mine?
  • 他们可以使用什么独特的资188金宝慱网站源?
  • Do they have a sustainable competitive advantage?
  • 他们独特的销售主张是什么?
  • Does their business have any exclusive relationships with suppliers or distributors?
  • Where do their sales and marketing teams excel?
  • What skills do their employees have that our employees don’t have?
  • 他们有强大的客户群吗?
  • 他们的客户说什么真的做得很好?

Weaknesses

  • In what areas do they need to improve?
  • 他们缺乏什么专业知识?
  • In what areas are we better than our competitors?
  • Is there one customer carrying their entire company?
  • How much debt do they have?
  • 他们定期听到客户的投诉?
  • What objections do they most often hear from potential customers?
  • Do they have any technology or equipment that needs to be updated?
  • 他们人手不足吗?
  • Do they have any cash flow problems?
  • Are their profit margins lower than ours?

机会

  • What trends might positively affect the industry?
  • 他们可以雇用人才吗?
  • Is there a need in the industry that they're not meeting, but could?
  • 他们可以以不同的方式打包产品/服务并设定更高的价格吗?
  • 我们是否有竞争对手可以利用的弱点?
  • Is our target market changing in a way that could help them?
  • Is there a niche market that they're not currently targeting?
  • 他们的客户曾经要求提供他们不提供但可以提供的东西吗?
  • Could they steal our customers by offering something we don’t?

威胁

  • Is there anyone who’s not currently a direct competitor, but could become one soon?
  • Are their employees happy and supported, or could they easily be poached?
  • What happens if a manufacturer or supplier runs out of materials they need?
  • 如果自然灾害袭击该怎么办?
  • Are they planning on expanding or offering new products soon?
  • Is their target marketing shrinking?

使用竞争分析来击败竞争

In this digital age, we have more access to data than ever before. But if you don't know how to use that data, it doesn't matter how much of it you collect. Once you've put together your analysis using the competitive analysis templates of your choice, you need to do something with it. Competitive analysis will show you where your opportunities are to pull market share from your competitors, it's up to you to take action.

常见问题

What is a competitive analysis?

A competitive analysis is an analysis of the strengths and weaknesses of your competitors and how your own business measures up. You can use this information to gain an advantage.

What is needed for a competitive analysis?

To conduct a competitive analysis:

Choose the competitive analysis templates you want to use
Choose your 7–10 top competitors
分析他们的产品产品
Determine their market share
Calculate their market reach
Find out how their customers feel about them
Research their marketing strategy
研究他们的内容和社交媒体
Check out their technology
Conduct a SWOT analysis

什么是SWOT分析?

SWOT分析是一种战略规划技术,用于识别与商业竞争有关的优势,劣势,机会和威胁。

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